Contact Roles
When you manage your company contacts in the directory you will come across the following terms:
Account Contact
The person in your company who registers your company account on-line by providing details and a password, and who then enters all your company listing information. Using the password your account contact can update your listing. This is the person we will contact when required. This person will not appear in your company listing in the directory.
Primary Customer Contact
The person in your company who is the primary contact for customer enquiries. The name and contact details of this person will be included with your company listing in the directory.
Sector Contact
The person in your company who is the person you may want customers to contact when they are making an enquiry about a specific sector such as Wastewater Management – Products. If you assign a Sector Contact(s) the name and contact details of this person(s) will be included with your company listing in the directory.
Initial Contact
The person we initially make contact within your company. This role is assigned by our software and cannot be changed by an Account Contact or other administrator.
